Customer Care Agent - Customer Care / Hulhumale'

Marketing & Distribution

Expired
Head Office
Full Time
Posted on September 7, 2023
Due on September 30, 2023 - 02:30 PM

BE PART OF THE TEAM

 

Customer Care Agent – Customer Care

Location: Hulhumale’

Job Scope

To be the point of contact for customers who are contacting the branch through all our acceptable communication channels and provide them with support for their queries. Additionally, as an Assistant Officer, you will be assigned different roles from time to time based on the requirements of the contact center.

Further, the selected candidate will be required to address customer inquiries, questions, complaints, troubleshoot problems and provide swift and accurate information.

Requirements

  • Minimum 02 Passes in A ‘Level OR,

  • Minimum 03 Passes in O’ Level

  • Previous Customer Service experience will be an added advantage.

  • Proficiency in MS office suite of applications

  • Fluency in oral and written communications

  • Ability to meet deadlines and work under pressure.

  • Able to work shift duties.

 

Documents required with application.

  1. Curriculum Vitae (CV) / Resume,

  2. Attested educational certificates,

  3. National ID card copy,

  4. Passport Size Photo

  5. Police Report (validity less than 06 months)

Inquiries

Should you have any inquiries please send us an email to [email protected].

REMUNERATION

An attractive remuneration package will be offered to successful candidates commensurate with their experience and qualifications.

If you meet the above requirements and are keen to embark on an exciting and challenging career with us, please apply online using the button at the top.

 

Please note that only shortlisted candidates will be contacted to attend interview

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